Frequently Asked Questions

We use grass-fed tallow as our base ingredient—something that's been nourishing skin for centuries but has been forgotten in modern skincare. Tallow is molecularly similar to human skin sebum, making it incredibly bioavailable and effective.

We also keep things simple: minimal ingredients, no synthetics, handcrafted in small batches in Ireland. You won't find 50-ingredient formulations here—just what your skin actually needs.

Our Multi-Purpose Tallow Balm is our hero product and perfect for beginners. It works on face, body, and is safe for babies—so you can try it everywhere and see how your skin responds.

If you have specific concerns:

• Sensitive/damaged skin: Barrier Repair Face Balm (unscented)
• Baby care: Baby & Child Soothing Balm
• Dry hands: Hand Repair Balm
• Postpartum: Postpartum Belly & Scar Balm

Yes! Tallow-based skincare works for most skin types because it mimics your skin's natural oils. Our customers range from dry, sensitive skin to combination and even some with oily skin who find that tallow actually helps balance their sebum production.

That said, everyone's skin is unique. We always recommend doing a patch test first, especially if you have very reactive skin. And we offer free consultations to help you choose the right product for your specific needs.

Absolutely! Our products were actually created during pregnancy when Vanessa needed something safe and effective. All our balms use food-grade, natural ingredients that are safe for expectant and nursing mothers.

Many pregnant women use our Multi-Purpose Balm for belly skin, our Lip Balm (safe if ingested), and our Postpartum Balm after delivery. As always, consult your healthcare provider if you have specific concerns.

Many of our customers report significant improvement with inflammatory skin conditions. Tallow is naturally anti-inflammatory and helps repair damaged skin barriers—which is often the root cause of these issues.

We don't claim to "cure" medical conditions, but we do provide gentle, nourishing support for compromised skin. Our Eczema/Psoriasis Relief Balm and Barrier Repair Face Balm are specifically formulated with these concerns in mind—minimal ingredients, no fragrances, just pure nourishment.

We ship worldwide! Whether you're in Ireland, the UK, Europe, USA, Canada, Australia, or beyond—we can get our products to you. Shipping costs and times vary by location, and we'll provide exact details when you place your order.

Processing time: 3-5 business days (we make products fresh in small batches)

Delivery times:

• Ireland: 2-4 business days
• UK & Europe: 5-10 business days
• USA, Canada, Australia: 7-14 business days
• Rest of world: 10-21 business days

Shipping costs vary by destination and order size. We'll provide an exact shipping quote when you place your order. For bulk or corporate orders, we often offer reduced or free shipping—just ask!

Yes! Once your order ships, we'll send you tracking information so you can follow your package's journey. If you have any questions about your delivery, just reach out—we're here to help.

We package everything carefully to prevent damage, but if something does go wrong, please contact us immediately at [email protected]. We'll work with you to resolve it—whether that's a replacement, refund, or re-shipment. Your satisfaction is our priority.

Less is more! Tallow is incredibly rich, so you only need a pea-sized amount.

1. Warm a small amount between your fingers until it melts slightly
2. Pat gently onto damp skin (after cleansing or showering works best)
3. Allow it to absorb for a few minutes
4. Use morning and/or night as needed

You can use it alone or layer it over a hydrating serum if your skin is very dry.

Tallow is non-comedogenic (doesn't clog pores) for most people because it's so similar to your skin's natural sebum. In fact, many customers find that tallow actually helps balance their oil production.

That said, everyone's skin is different. If you're concerned, start with a small patch test and use sparingly at first. If you experience any reaction, discontinue use and reach out to us for guidance.

Store in a cool, dry place away from direct sunlight and heat. Room temperature is perfect. Tallow has a low melting point, so if it gets warm, it may soften—but this doesn't affect quality.

Always use clean, dry hands or a clean spatula to scoop product out to prevent contamination. Products should be used within 6-12 months of opening for best results.

Yes! Use a very small amount and allow it to fully absorb (5-10 minutes) before applying makeup. Tallow creates a beautiful, hydrated base that many customers love. If you find it too rich for daytime, try using it just at night and a lighter moisturizer during the day.

Because tallow is so rich and a little goes a long way, most customers find that a 30-50ml jar lasts 2-4 months with daily use on the face. If you're using it on body as well, it will go faster—but you'll still find it lasts longer than you'd expect.